Step 4: Decoding – When the message reaches the receiver, the message must be decoded into its intended meaning. Table 2.1: Message Transmission Mediums Verbalīody language (e.g., eye contact, hand gestures) For clear communication to occur, the medium and message must match Messages can be transmitted in a verbal, written, or visual manner (see Table 1). Step 3: Message Transmission: Choosing the medium to transmit the message is the next step in the communication process. Therefore, a sender must be aware of the receiver’s communication skills, attitudes, skills, experiences, and culture to ensure clear communication.
Because no two people interpret information in the exact same way, the sender must be careful to choose words, symbols and gestures that are commonly understood to reduce the chances of misunderstanding. Step 2: Message Encoding – The idea must be encoded into words, symbols, and gestures that will convey meaning. What exactly does the sender want to achieve? How is the message likely to be perceived? Knowing this information provides a higher chance of successful communication The sender must begin by clarifying the idea and purpose. The idea will be influenced by complex factors surrounding the sender. Step 1: Idea Formation – The communication process begins when the sender has an idea to be communicated. Sources: Kisspng, 2018 Web Editor 4, 2017
The 5 Step Communication Process Figure 2.1: The Osgood-Schramm model of communication. Communication is a dynamic and cyclical process.īreaking down the communication cycle into its parts is helpful to understand the responsibilities of both the sender and receiver of communication, as well as to identify communication barriers. But the receiver is also responsible to confirm a clear understanding of the message. The responsibility for clear communication usually falls on the sender. At its core, the aim of communication is to transmit information from one person to another so that the sender and receiver understand the message in the same way. Good communication skills are essential to effective business communications. How good are you at listening? This interactive quiz enables you to quickly compare your own listening behaviours with behaviours normally thought to be associated with exceptionally good listening skills
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